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Customer Experience Wheel will help you put customers at the center of what you do, and in turn, grow your business. For any business to thrive, random initiatives in customer experience (CX) must evolve into a strategic, cohesive plan that accelerates growth and innovation. Traditionally, crafting a CX transformation strategy has been complex and time-intensive, often leading to it being overlooked. CX Wheel simplifies the creation of a comprehensive CX strategy by distilling the key elements of CX onto a single-page, actionable CX transformation plan.

Melanie Harlow's novel After We Fall is a contemporary romance that explores themes of love, loss, and second chances. The story centers around Lila, a woman who is trying to rebuild her life after a painful breakup. When she unexpectedly crosses paths with Jack, her high school crush, old feelings resurface, complicating her efforts to move on. Set against the backdrop of a small town, the narrative delves into the complexities of relationships and the impact of past choices. Lila and Jack must navigate their emotional baggage while confronting unresolved issues from their pasts. As they reconnect, both characters are forced to confront their fears and insecurities, leading to a journey of self-discovery and healing. Harlow's writing is characterized by its emotional depth and...

This book is a crucial resource for those who want to understand how to leverage AI to drive business value, drawn from the firsthand experience of those who have been implementing this technology successfully. The AI Value Playbook focuses on questions frequently posed by leaders and boards.

Everything is Better Than You Think: How Gratitude Can Transform Your Life offers a profound shift in how you view your life, much like those magical glasses. Imagine being handed a pair of glasses that could alter your perception of the world around you. What if these glasses had the power to not only elevate your mood but also to turn a gloomy day into a bright one, and despair into hope? The best part? They're incredibly affordable. You might be surprised to learn that such a transformative tool already exists, and it's not just a fantasy—it's a reality that can be unlocked through the pages of this book.

Fully updated to reflect modern developments in the field, the Fifth Edition of An Introduction to Optimization fills the need for an accessible, yet rigorous, introduction to optimization theory and methods, featuring innovative coverage and a straightforward approach. The book begins with a review of basic definitions and notations while also providing the related fundamental background of linear algebra, geometry, and calculus. With this foundation, the authors explore the essential topics of unconstrained optimization problems, linear programming problems, and nonlinear constrained optimization. In addition, the book includes an introduction to artificial neural networks, convex optimization, multi-objective optimization, and applications of optimization in machine learning.

Generative AI For Dummies is your roadmap to using the world of artificial intelligence to enhance your personal and professional lives. This book offers an easy-to-follow overview of the capabilities of generative AI and how to incorporate them into any job. It's perfect for anyone who wants to add AI know-how into their work. You'll learn how to identify the best platforms for your needs and write the prompts that coax out the content you want. Key Features: Discover the best generative AI tools and learn how to use them for writing, designing, and beyond Write strong AI prompts so you can generate valuable output and save time Create AI-generated audio, video, and imagery Incorporate AI into your everyday tasks...

Shadow of the Dragons is a COMPLETE twelve book epic fantasy saga. This box set includes the first three books, exceeding 1,000 pages of action, adventure and intrigue. To save his dying mother, a young man named Euddan enters a cursed forest where monsters of darkness prowl. Alone in the shadowy woods, he finds a mysterious creature made of light. She may be his salvation...and the only way to save his mother.

Meet Bob, your local courier. You've barely noticed him. You've barely even looked his way. But he's noticed you. He's noticed everything about you. He's been paying very close attention indeed. And he likes what he sees... You by Caroline Kepnes meets Engleby by Sebastian Faulks in Courier, a gritty psychological thriller novella about loneliness, warped thinking, and the dark side of desire.

The Last Lumenian is a breathtaking adventure that blends political intrigue, intergalactic conflicts, and the compelling journey of a young woman finding her place in a war-torn galaxy. Dive into a multi-award-winning, fast-paced sci-fi fantasy that will transport you to the heart of a rebellion in a universe brimming with action, magic, and romance.

Step into the profound wisdom of the ancient Roman Empire with "Meditations" by Marcus Aurelius. This timeless masterpiece is a glimpse into the inner thoughts of one of history's most remarkable figures—a philosopher-emperor who navigated the complexities of life, leadership, and self-discovery. In "Meditation," Marcus Aurelius shares his personal reflections, a treasure trove of insights that have transcended the boundaries of time and continue to resonate with readers today. As you delve into these pages, you'll be transported to an era where philosophy was not just a pursuit of the mind but a guiding light for living a virtuous life.